Call us at: 1 (877) 700-0200 Login



Call Intelligence

The Intelligent Choice for Call Intelligence

Intuitive, exclusive and

Call intelligence that enables
telecom professionals to make
informed, impactful decisions.

Call Intelligence by Telecom Professionals for the Telecom Industry

With Over 200
Available + Countless Custom
Reporting Options and over
a dozen other integratable
products & Services.

What are you waiting for?
Free Trial →


About Us



Call Intelligence.

Callcruncher is a powerful, intuitive and affordable Call Intelligence system.

Our innovative platform manages the call accounting, reporting, analytics, tracking, rating and recording of call data invaluable to small, medium and enterprise clients.

Callcruncher weaves your VoIP solution deeply into client decision making processes and productivity applications, facilitating client retention and new customer acquisition.

What Our Clients Say

  • Callcruncher has been a great Partner of Megapath. They have been very responsive to suggestions and enhancements and in improving the overall customer experience. The leadership at Callcruncher is very approachable and flexible to work with and is eager to accommodate enhancement requests expeditiously.

    The platform has been able to scale quite well to our needs as we have seen a huge increase in our data volumes. The solution provided by Callcruncher is reliable, consistent and provides a great performance boost.

    Thanks Callcruncher Team for your tireless efforts. Megapath looks forward to a productive long term relationship.

    Ganesh Gopal,
    V.P. Information Systems,
    Megapath Inc., 714 327 2352

  • We’ve worked with Callcruncher for over five years. Callcruncher products and services have helped us acquire new customers and retain current clients. They have made a significant and positive impact on the quality of services we provide our clients and our bottom line. It has been a pleasure working with them.

    Dean Manzoori,
    VP – Global Cloud communications,

  • Callcruncher is a trusted and invaluable application development partner. Each time we encounter a unique problem we don’t know how to solve, they have always been able to provide both an innovative and cost effective solution while also being able to accommodate our timetables. I consider them one of IPitimi’s most trusted and valued relationships.

    Greg Nielsen,
    CEO, IPitimi,


Including: - White Labeling - Integration

  • Over 200 Available + Countless Custom Reporting Options!
  • Weaves Your VoIP Solution Deeply into Client Decision Making Processes and Productivity Applications
  • Facilitates Client Retention and New Customer Acquisition
  • Enables Users to Make Cost-Saving and Revenue Generating Decisions

Including: - Fraud Prevention - Fraud Alerting

  • Limits Financial Liability Due to Fraud
  • Customizable Parameters

Including: - Recording and Indexing Voice Communications

  • Affords Accuracy
  • Limits Liability
  • Mitigates Disputes
  • Great New Hire and Continuing Education Resource

Including: - Live Call Monitoring

  • Enables Manager to Communicate with Agent via Voice or IM, Unbeknownst to Customer, and Assist with Sales and Service Issues
  • Promotes Competence
  • Enables Managers to Critique and Evaluate

Including: - Ability to Rate and Bill Calls

  • Accurately Rate and Bill Calls
  • Precise and Accurate
  • Affordable

Including: - Full Suite of Call Center Functionalities

  • Weaves Your VOIP Solution Deeply into Client Decision Making Process and Productivity Applications Productivicy Applications
  • Facilitates Client Retention and New Customer Acquisition
  • Enables Users to Make cost-Saving and Revenue Generating Decisions

Including: - An Innovative and Affordable Customer Relationship Management   Tool

  • Integrated
  • Enhanced and Personalized Customer Service
  • Higher Profits through Greater:
    customer acquisition
    customer retention
    cross-selling and up-selling

Including: - Faclilitating Multiple and Efficacious Sales and Service Campaigns

  • Recognizes Incoming Call Source and Provides Agent with Campaign Scripting and Additional Information
  • Facilitates More Efficient Use of Time, Enabling Agents to Capture More Clients
  • Increase Revenue and More Effectively Address Customer Service Issues

Including: - Dashboards - Wallboards

  • Information Overview Available in Real Time and At-A-Glance
  • Promotes Productivity Through Managerial Empowerment

Including: - Agent/Client Screen Share

  • Promotes Efficient and Profitable Sales Efforts
  • Encourages Outstanding Customer Service and Increased Client Satisfaction

Including: - Advanced Soft Phone Functionalities

  • System Integrated
  • Ability to Make More Calls, Increasing Sales, Revenue and Profitability
  • Minimizes Clutter by Freeing Up Valuable Desk Space
  • Great for Telecommuters and Mobile Professionals; Providing Same Quality, Services and Numbers at Any Location, Without Compatibility Issues
  • Reduces Costs by Eliminating Stand Alone Hardware

Including: - White Labeling - Integration

  • Customizes Callcruncher Suite, Rendering it Compatible with Your Brand Identity
  • Adds Value to Your Brand
  • Integrated Service Portal with Your Company’s Name, Logos, etc.
  • Easy, Intuitive to Use, Integrated Portal Increases Profitability, Customer Retention and Satisfaction

Including: - Segment Access to Call Data

  • Allows for Segmentation of Call Data
  • Access by Department, DID Groups, Extensions, Grouping, etc.
  • Empowers through Client Generated Account and Subaccount Analytics

Including: - 800 and DID Service with Call Recording and Effective Tracking and Analysis of Marketing Call Flow

  • Promotes Profitable Sales Campaigns and Customer Service
  • Identifies Incoming Call Source and Locations

Success Story

A small VoIP service provider defeated industry heavyweights by including the advanced reporting capabilities of the Callcruncher Call Intellegence in their proposal.

The result?

A $2.5+ million per year contact that fundamentally changed the scope and capabilities of their business!

Next Step?

How About a 30 Day Trial?

Contact Us

Phone: 1 (877) 700-0200


To get a Free Trial

Click Here »

Welcome to the first Step! Please complete the following: