Call us at: 1 (877) 700-0200 Partner Login

Powerful

Simple

Call Intelligence

The Intelligent Choice for Call Intelligence


Intuitive, exclusive and
compelling:
Call intelligence that enables
telecom professionals to make
informed, impactful decisions.

Call Intelligence by Telecom Professionals for the Telecom Industry

We Support you & your clients...

No matter what the platform!

 astrisk Cisco CallManager Broadsoft
  • 3COM
  • Microsoft Skype 4 Business
  • NEC
  • Inter-Tel
  • Avaya
  • Millennium System
  • Mitel
  • Talkswitch
  • Panasonic
  • Samsung
  • Shoretel
  • Siemens
  • Toshiba
  • Nextone
  • Meridian

...& Dozens More!

We offer the best White Label Partner

Program for Hosted PBX providers in the industry:
  • Offer new, high-value services to your clients
  • Differentiate your offering
  • Create "Sticky" Client relationships & reduce churn
  • Build your brand identity
  • Increase the value of your VoIP offering

For more information Click here


With Over 200
Available + Countless Custom
Reporting Options and over
a dozen other integratable
products & Services.

What are you waiting for?
Want more information? Free Trial →

TO LEARN MORE, CLICK BELOW.

About Us

Powerful.

Simple.

Call Intelligence.

Callcruncher is a powerful, intuitive and affordable Call Intelligence system.

Our innovative platform manages the call accounting, reporting, analytics, tracking, rating and recording of call data invaluable to small, medium and enterprise clients.

Callcruncher weaves your VoIP solution deeply into client decision making processes and productivity applications, facilitating client retention and new customer acquisition.

We help clients solve BIG problems:

  • Cost Management & ROI
  • Compliance Mandates
  • Network Performance
  • Contact Center Improvements
  • Employee Activity Tracking

Products & Services

 

Including: - White Labeling - Integration

  • Over 200 Available + Countless Custom Reporting Options!
  • Weaves Your VoIP Solution Deeply into Client Decision Making Processes and Productivity Applications
  • Facilitates Client Retention and New Customer Acquisition
  • Enables Users to Make Cost-Saving and Revenue Generating Decisions
 

Including: - Fraud Prevention - Fraud Alerting

  • Limits Financial Liability Due to Fraud
  • Customizable Parameters
 

Including: - Recording and Indexing Voice Communications

  • Affords Accuracy
  • Limits Liability
  • Mitigates Disputes
  • Great New Hire and Continuing Education Resource
 

Including: - Live Call Monitoring

  • Enables Manager to Communicate with Agent via Voice, Unbeknownst to Customer, and Assist with Sales and Service Issues
  • Promotes Competence
  • Enables Managers to Critique and Evaluate
 

Including: - Ability to Rate and Bill Calls

  • Accurately Rate and Bill Calls
  • Precise and Accurate
  • Affordable
 

Including: - Full Suite of Call Center Functionalities

  • Weaves Your VOIP Solution Deeply into Client Decision Making Process and Productivity Applications Productivicy Applications
  • Facilitates Client Retention and New Customer Acquisition
  • Enables Users to Make cost-Saving and Revenue Generating Decisions
 

Including: - An Innovative and Affordable Customer Relationship Management   Tool

  • Integrated
  • Enhanced and Personalized Customer Service
  • Higher Profits through Greater:
    efficiency
    customer acquisition
    customer retention
    cross-selling and up-selling
 

Including: - Faclilitating Multiple and Efficacious Sales and Service Campaigns

  • Recognizes Incoming Call Source and Provides Agent with Campaign Scripting and Additional Information
  • Facilitates More Efficient Use of Time, Enabling Agents to Capture More Clients
  • Increase Revenue and More Effectively Address Customer Service Issues
 

Including: - Dashboards - Wallboards

  • Information Overview Available in Real Time and At-A-Glance
  • Promotes Productivity Through Managerial Empowerment
 

Including: - White Labeling - Integration

  • Customizes Callcruncher Suite, Rendering it Compatible with Your Brand Identity
  • Adds Value to Your Brand
  • Integrated Service Portal with Your Company’s Name, Logos, etc.
  • Easy, Intuitive to Use, Integrated Portal Increases Profitability, Customer Retention and Satisfaction
 

Including: - Segment Access to Call Data

  • Allows for Segmentation of Call Data
  • Access by Department, DID Groups, Extensions, Grouping, etc.
  • Empowers through Client Generated Account and Subaccount Analytics
 

Including: - 800 and DID Service with Call Recording and Effective Tracking and Analysis of Marketing Call Flow

  • Promotes Profitable Sales Campaigns and Customer Service
  • Identifies Incoming Call Source and Locations

Success Story

A small VoIP service provider defeated industry heavyweights by including the advanced reporting capabilities of the Callcruncher Call Intellegence in their proposal.

The result?

A $2.5+ million per year contact that fundamentally changed the scope and capabilities of their business!

Next Step?

How About a 30 Day Trial?

Contact Us

1 (877) 700-0200

mark@callcruncher.com

Or

To get a Free Trial

Click Here »

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