Email Notification Triggered by Calendar or by Event Would you like to be notified on a weekly basis how your call volume is progressing? Would you like to be notified if an overseas toll call is placed?
CallCruncher's revolutionary call management application has all of these features packed into it as well as many more on the way.
Unlimited global access Reports and call data are available via the Internet anytime, anywhere.
Real time reporting When you complete a call, you can review details almost instantly. No more waiting for downloaded information.
Encrypted data stream/Secure Access All data transferred between CallCruncher.com and our customers can be encrypted for added security.
General reports Available reports include "Call Detail by Extension," "Hourly Call Totals," “Frequent Phone Numbers Dialed," and many more.
Searches Look up by caller ID, extension or account code using our search engine.
Custom reports Do you need a customized report? Our team can build it for you.
Saved / Bookmarked reports With our quick one-click bookmarking, you can save and recall reports with very little effort.
Multi-site reporting Do you have multiple sites? This feature is a cost-effective way of monitoring all your offices from one location. See individual offices or combined –you decide.
Billing reports Do you need to bill for telephone time? With our easy billing setup, you can tag your calls and retrieve totals in billing format whenever you want.
Call logs Do you need to see call history? Call logs enable you to look at historical raw data.
Archiving Do you need to archive your call data? This feature allows data archiving for up to 5 years.
Reverse Directory Don’t recognize a telephone number? Click the number and see where the call is coming from (provided by WhitePages.com).
Message Center Our message center gives you direct access to our engineers. Whether you need a custom report or have a question, just send us a message. We’ll reply within one business day.
Simple installation You don’t need to purchase expensive equipment or software to get started. Our Secure Data Bridge easily connects to your phone system and computer network. Do you need a wireless solution? Give us a call.
